From 1 July 2018 Danish-based company FLSmidth's organisation will consist of two industries, Cement and Mining, supported by a regional set-up to strengthen customer focus and life-cycle solutions, combined with a new central digital organisation.
Building on its business model of projects, products and services, the company says it will realign its organisation from four divisions into the two industries, and from a country set-up into an “agile regional structure.”
Sales and service will be decentralised in seven regions, while ownership for the full life-cycle offering will be anchored in the two industries.
This, says the company, will enforce a productivity-driven organisation with a strong, unified digital approach.
At the same time, it will strengthen FLSmidth's local presence, customer-orientation, and life-cycle offering to further capture growth.
"With the end markets recovering, our customers accelerate to invest in productivity enhancing and digital solutions,” says Thomas Schulz, group CEO.
“To support our customers' growth, the two industries, Cement and Mining, will deliver integrated productivity offerings through the regions. Our decentralised organisation will give us a strong point of entry to offer our customers key products, shorter delivery times and a strong service setup.”
The two industries, Cement and Mining, will develop and drive the life-cycle offering and the product portfolio, and will be supported by seven regions: North America; South America; Europe, Russia and North Africa; Sub-Saharan Africa and Middle East; Asia; Subcontinental India, and Australia. The regions will drive customer relations, sales and service for both industries.
A central digital organisation will drive an enhanced, unified approach to digitalisation.
“This new way of working is a natural next step for FLSmidth. We already have one of the strongest brands in the cement and mining industries. By enhancing our service level, investing in digitalisation and bringing stronger life-cycle offerings to the market, we will expand and grow our wallet share with targeted customers,” says Thomas Schulz.