Jörg Wörner has begun work as German off-highway machine tyre giant
Wörner’s arrival boosts the company’s EMEA (Europe, Middle East, Africa) technical customer service operation.
He brings with him more than 30 years’ experience in the tyre business. He worked at
At the same time as bringing in Wörner, Continental has gradually expanded its technical customer service activities further. With customer solutions engineers on all continents and in all regions of the world, the company is strengthening its direct contact and discussions with customers over the long term. The central pillars of technical customer service include technical consulting and services aside from just tyre performance, continuous monitoring, and ongoing improvements to product performance in close collaboration with the company’s research & development arm and warranty and complaint management.