Total Bitumen updates online ordering platform to enhance user experience

Total UK Limited – Bitumen Division, one of the market-leading manufacturers of bitumen and speciality bitumen products, has launched a new version of its online ordering platform to simplify the purchasing process and provide greater management information.
Asphalt Plants, Equipment & Applications / September 15, 2020
By Guy Woodford
Total UK Limited – Bitumen Division has launched a new version of its online ordering platform

‘Bitumen Online’ has been developed with a clean and simple design to improve the user experience, while enhanced functionality enables customers to track deliveries, monitor pricing information and set real-time pricing alerts. 

Once signed into the site, which works across all devices, users are just four clicks away from ordering, enabling bitumen purchases to be made in under two minutes. Prices are displayed once the delivery point and product grade is selected.

The new platform also enables users to view and export reports from a dashboard so they can monitor the bitumen market in real-time, view their order history and track live orders from purchase to delivery, for risk-free ordering and reduced duplication.

The addition of ‘cancellation reason’ now gives more information for plant managers to use when monitoring ordering patterns on their sites.

Chris Milligan, head of bitumen sales at Total UK, said: “Our new platform features a clean and simple design and new features and functionality that make it quicker and easier for customers to purchase bitumen. The updates are already being well received by our customers who have moved over to the new ordering platform following a seamless transition and no disruption to service.

“I look forward to introducing more customers to ‘Bitumen Online’ over the coming weeks so they too can benefit from our new and improved online ordering system.”

‘Bitumen Online’ is available to any bitumen user authorised by Total UK – Bitumen Division. Anyone with bitumen purchasing responsibility can join, including plant managers, buyers, procurement specialists, finance directors, and managing directors.

‘Bitumen Online’ can be used to purchase bitumen for roads including hot, warm and cold mix applications, Emulsis binders for surface treatments, and bitumen for industrial applications. 

For more information about ‘Bitumen Online’, visit