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09 December 2016

Topcon announces next generation of online support and training

First published07/12/2016
Topcon Positioning Group has launched the myTopcon support and training site. The site — an extension of the Topcon Positioning Systems public site — is designed to offer in-depth product information and engagement resources for Topcon quarrying, mining and construction customers and distributors managed through the newly developed Professional Services team.

Ron Oberlander, senior director of Professional Services, said: "The industries we serve are evolving to be very digital centric, continually turning to the Internet as a resource. Topcon has been evolving even faster with the amount of products and solutions that we offer to address customer needs and the rapidly changing technology on job sites. It is our corporate responsibility to ensure that users have information readily available to them when they need it and myTopcon is a powerful step in that direction."

The mobile-friendly site includes the ability for users to customize their learning experience.  “If a user sees a support or training article that they like, they can simply add it to their library of articles or even customize a localised training curriculum for their organisation. Any number of videos, articles or documents can be added to various combinations of libraries, which can be shared inside or outside their organisations,” Oberlander said.

The previous topconcare.com support site is being automatically redirected to the new one. New users can sign up directly on the myTopcon homepage.

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