In the competitive world of sand and aggregate processing, up-time and efficiency are paramount, and that’s exactly what the team at CDE are said to have delivered when it partnered with Granite Construction to install a 550 tons per hour (TPH) wash plant in Utah.
Granite’s ambitious timeline meant the plant needed to perform – and fast. With hands-on, expert support, CDE’s CustomCare team was involved very early in the process to ensure a smooth setup and valuable optimisations that helped the plant reach its full capacity sooner rather than later.

The CustomCare team ensured installation and commissioning went smoothly and that production issues were detected early. One of the first challenges was that the plant was operating below the expected TPH.
However, using CDE’s SmartTech monitoring platform, dedicated engineers pinpointed variability in the feed material as the cause of a performance gap. Without early intervention, enabled by CDE’s proprietary technology, thousands of tons of feed material could have been lost over time.
Ric Skinner, manager at Granite Construction, said: “CDE technical advisors came in to balance the plant and optimise it. Can’t say enough about how excellent they’ve been.”
CDE SmartTech enables customers to understand their plant’s performance, schedule maintenance, and easily order parts. It equips operators, managers, and owners with real-time data and insights to facilitate informed decision-making that can increase productivity, improve operational efficiency, and maximisemaximise up-time.
Sensors fitted to a plant provide up to 300 precise data points, continuously streaming real-time, in-depth performance reports. Providing a full and transparent overview of a plant’s health, this live feed is accessible 24/7 to customers through a handy mobile app. Additionally, CDE has dedicated staff remotely monitoring OEE data to identify trends, provide proactive maintenance, and advise on plant optimisation.

Andrew Bunting, CDE’s CustomCare manager in the USA, said: “Our focus is helping customers hit their target tonnes per hour, every hour, every day. It’s about using real-time monitoring to sustain optimal performance over the long term.”
CustomCare isn’t only about maintenance. It’s also about performance optimisation.
In a typical construction and demolition waste recycling plant operating at 150TPH, CDE estimates an 8% decline in throughput over the course of a year. In hard economic terms, that can mean revenue losses of anywhere between $185,000 – $215,000, equivalent to around $16,000 per month.
For the Granite plant, the difference has been transformative. With SmartTech’s real-time insights and consistent support from CDE engineers, the facility today not only reaches, but maintains its full capacity.
“The aftercare so far that we’ve seen has been invaluable,” explained Stormy Watne, Plant Manager at Granite Construction.
For aggregate producers considering a performance upgrade, the message is clear. The right service partnership can translate high capability into high performance.
For more information about CDE CustomCare and SmartTech, visit www.cdegroup.com.




