Off-road engine maker DEUTZ is launching a new lifetime parts warranty for its aftersales customers.
With effect from January 1, 2021, the German-based company says the extended warranty is available for any of its spare parts that are purchased from and installed by an official DEUTZ service partner as part of a repair job. The warranty is valid for up to five years or 5,000 operating hours, whichever comes first.
All customers who register their DEUTZ engine online using its service portal atwww.deutz-serviceportal.comare eligible for the Lifetime Parts Warranty. Maintenance of the engine must be carried out in accordance with the company’s operating manual and only DEUTZ operating liquids or liquids officially approved by DEUTZ may be used.
“Quality is as important to us in the servicing of our engines as it is in the engines themselves,” said Michael Wellenzohn, member of the board of management of DEUTZ with responsibility for sales, service and marketing.
“Having the engines that we make recorded in our service systems is an important starting point for us to continually improve our service programmes and to pitch our digital products and services to customers.”
