Doosan Construction Equipment has opened a new Parts Distribution Centre (PDC) for Bobcat and Doosan Portable Power products in Dubai in the United Arab Emirates. The new PDC is a collaboration with Agility, a leading global logistics provider, which is hosting and managing the new facility at the Jebel Ali Free Zone in Dubai. The new Dubai PDC will provide parts support for dealers and customers of Bobcat and Doosan Portable Power products in the Middle East and Africa (MEA) region. In combination with
Doosan Construction Equipment has opened a new Parts Distribution Centre (PDC) for Bobcat and Doosan Portable Power products in Dubai in the United Arab Emirates.
The new PDC is a collaboration with Agility, a leading global logistics provider, which is hosting and managing the new facility at the Jebel Ali Free Zone in Dubai.
The new Dubai PDC will provide parts support for dealers and customers of Bobcat and Doosan Portable Power products in the Middle East and Africa (MEA) region. In combination with the existing Doosan PDC at Puurs in Belgium, the company will now be able to deliver parts to over 90% of the region within 24 hours.
Addressing dealers and other guests at the PDC’s inauguration, Gaby Rhayem, Doosan Construction Equipment’s regional director in the Middle East and North Africa, said: “With the opening of the new Dubai PDC, we will be able to provide a much better parts service for our dealers and customers throughout the MEA region. As well as enhancing our aftermarket service, the new PDC demonstrates our strong commitment to the MEA market.”
The storage space for Bobcat and Doosan Portable Power parts covers an area of 1,540m² in the Agility warehouse, stored in 3,500 separate parts locations.
Erik Van Der Goot, head of parts for Doosan Construction Equipment in Europe, Middle East and Africa (EMEA), said: “The new Dubai PDC will strengthen brand loyalty for Bobcat, whilst creating more customer solutions. Our dealers do a wonderful job of selling the first machine into our customers, but with the increased parts support from the Dubai PDC, we can have a very important role in helping to secure the sale of further machines to the same customers.”
Martin Knoetgen, president of Doosan Construction Equipment in EMEA, also spoke to the audience at the opening of the Dubai PDC, saying: “I have been part of this project right from the start and it is a great honour for me to be attending the opening today. I am very confident the new facility will have a significant positive impact on the regional business for Doosan and its partners.”
