Metso has unveiled a new offering with its Life Cycle Services (LCS) framework, which it has said will be “groundbreaking” for the minerals processing sector.
The new LCS approach will address different levels of support requirements for customers according to Metso senior vice president for integrated service solutions Miika Tirkkonen.
“Our customers constantly aim to improve efficiency and profitability, although their needs vary greatly. Metso is committed to supporting different customer requirements and to helping them with long-term, continuous improvement,” he said.
“The new LCS framework spans from basic parts supply to full equipment lifecycle management, labor and shutdown services, to integrated flowsheet level operations, depending on the customer’s scope.”
Metso has showcased a couple of the new LCS solutions for customers including:
- LCS for Crushing as a Services output – A transformative model, currently available in South America, enables crushing operations without capital investment. It offers the customer predictable costs, rapid mobilisation, and high performance from day one.
- LCS for Pumps availability – A globally available solution for customers seeking continuous pumping performance. It improves the customer’s pump equipment availability and parts supply while reducing capital expenditure, supporting operational reliability and improving the total cost of ownership (TCO).
The new LCS model includes solutions for parts, equipment, and process island scopes, and three partnership level.
“The new LCS framework expands on transactional service contracts. Firstly, LCS help customers to scale in-house expertise by accessing the specialised knowledge and support of Metso’s experts,” Tirkkonen said.
“Risk-sharing helps the customer to reduce their operational uncertainty; additionally, the customer can focus more on driving strategic business growth, as Metso is responsible for agreed activities and targets.
“The mutual commitment to long-term targets fosters a win-win situation through improved planning and control for both parties in the partnership.”
