In the field, anything can happen. When you manage a fleet of mobile crushing equipment, often spread out in remote areas or even around the world, maintaining optimal performance for each unit can be challenging. With new equipment, the likelihood of unexpected failures is low, and any required corrective work is usually covered under warranty. However, beyond the standard warranty period, equipment may fail if unsuitable parts are used, or the equipment is not maintained optimally. Unexpected risks can cause delays, excessive downtime and unexpected costs. Due to major component breakdowns, unexpected cost spikes may also cause unpleasant surprises to revenue expectations or overall profitability.
Finding peace of mind with Equipment Protection Services (EPS)
Through our EPS solution, it's easy to gain peace of mind knowing that your equipment is covered and protected. It limits the financial risk and helps you manage your cost structure by avoiding unexpected cost spikes in parts or services charges while keeping your equipment running smoothly at all stages of operations.
Three core elements of the program
Protection Services are built on three core elements. Extended warranties and scheduled inspections with Metso Outotec certified technicians help secure your asset's value with inspections and guidance from OEM experts who understand the equipment inside and out and can catch issues early to prevent downtime. The final core element is our cloud-based solution, Metso Outotec Metrics, maximising equipment uptime. Metrics provides 24/7 access to your fleet operating data. It helps you identify underperforming assets and take the necessary actions to improve operational efficiency to get the most out of your assets and operations.
Three core benefits come with Equipment Protection Services (EPS). The first is being able to secure your asset's value and performance. By focusing on preventive maintenance using OEM parts as needed, EPS helps you proactively manage and reduce the risk of machine failure throughout the warranty extension period. Metso Outotec Metrics enables you to track critical service events to plan and further reduce risks and downtime.
The second big benefit is that predictable costs lead to fewer surprises. Our extended warranty covers major components' shipping and repair or replacement costs, minimising unforeseen spikes in parts or services charges.
Lastly, critical data on your equipment is available at your fingertips. Metso Outotec Metrics is a digital solution that brings you critical insights into your fleet's performance from anywhere in the world. Metrics provide insights on equipment operations and enable data-driven decision making. This eliminates the need to guess what is going on and allows the equipment to run smoothly. This will enable you to take appropriate actions to improve operational efficiency and help you get the most out of your operations.
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Content produced in association with Metso Outotec