The My Rock Tools – Analyse digital application is specifically designed to conduct failure and discard analysis and provide advice and guidance in a customer report – all remotely. The aim is to determine the root cause of the failure or discard reason of the rock tool, prevent it from happening again and help improve future performance.
Charles Macfadyen, digital solutions, rock tools division at Sandvik Mining and Rock Technology, said that customers could ultimately increase productivity and profitability by using the analysis results to improve their drilling operations.
The application is designed to be very easy to use: customers receive an invitation from Sandvik to log in, download the app (available both for iOS and Android), provide some key product information, take a few photos of their worn-out tool and then send it to Sandvik for analysis and feedback.
“A big part of Sandvik’s DNA is continuous improvement in close collaboration with our customers, and My Rock Tools Analyze does precisely that, in a user-friendly, fast and remote way,” said Macfadyen. “We truly believe that this will help our customers and us both in the short and long term.”
The application is available for all Sandvik Rock Tools customers and can now be downloaded in the App Store and Google Play Store.