The official registration audit was completed by SRI Quality System Registrar of Pittsburgh, Pennsylvania, USA, and the company received its official certification in December. The success of the registration evaluation was ultimately the result of the commitment McLanahan employees have to producing a quality product and providing customer satisfaction.
“We are proud of the effort our employees have put in to helping McLanahan achieve its ISO certification,” says Sean McLanahan, executive vice president and CAO. “Not only does it help improve our process internally, but it proves to our customers that we are dedicated to providing them with the highest quality products and services.”
ISO 9001:2008 is a process-based certification recognising organisations that can link business objectives with operating effectiveness. To receive this certification, McLanahan demonstrated effective implementation of documentation and records management; top management commitment to customers; establishment of clear policies; good planning and implementation; excellent resource management; and efficient process control, measurement and analysis. McLanahan has also established continual improvement efforts.
McLanahan Corporation plans to continue its ISO certification efforts, by implementing similar process and procedures at its other locations.
